Returns & Exchanges
Easy returns and exchanges for your peace of mind
30-Day Returns
Return items within 30 days
Easy Process
Simple return procedure
Quick Refunds
Processed within 5-7 days
Return Policy
We want you to be completely satisfied with your purchase. If you're not happy with your order, you can return it within 30 days of delivery for a full refund or exchange.
Eligible for Return:
- • Items in original condition with tags attached
- • Unworn, unwashed, and undamaged items
- • Items in original packaging
- • Items purchased within the last 30 days
How to Return
1
Contact Us
Email us at returns@shemach.com with your order number
2
Get Return Label
We'll send you a prepaid return shipping label
3
Ship It Back
Package the item and attach the return label
4
Get Your Refund
Refund processed within 5-7 business days
Non-Returnable Items
Cannot be returned:
- • Personalized or customized items
- • Items damaged by misuse
- • Items without original tags or packaging
- • Gift cards and digital products